For operators
The problem
Passengers don’t know if they’ll get a seat, so some don’t travel, and busy trains get busier.
The pilot
One route, a few weeks. Predictions compared with real passenger counts and passenger feedback.
Already tested in the field
We timed a real interchange, door to next platform, and compared it with the advertised connection time.
Prototype field test — not a controlled research study.
Built for the big days
Football, festivals, engineering works and bank holidays — the days passengers need this most, and the days that are hardest to predict.
Privacy built in
Seat maps only appear when carriages are busy. Quiet carriages just say “plenty of seats”. Never video, never individuals.